Shipping and Delivery
What locations do we ship to?
We offer free worldwide shipping on every order! We package and ship orders to nearly every country across the globe, but transit time will vary depending on your location.
How long does an order take to arrive once shipped?
The estimated shipping time varies by location:
LOCATION | *ESTIMATED SHIPPING TIME |
United States | 1-3 Weeks |
Canada, Europe | 2-4 Weeks |
Australia, New Zealand | 2-4 Weeks |
Other | 2-5 Weeks |
Please note that these estimates do not include our 6-8 day processing time.
Will I receive a tracking number for my package?
Yes, tracking numbers will be sent as soon as we are able to ship your order. However, sometimes additional delays may arise that are beyond our control, such as postal delays or customs inspections. Thank you for your patience and understanding.
My Tracking Says “No Information Available At The Moment”.
For some shipping companies, it may take 2-5 business days for the tracking information to update on the system.
What do I do if my order is lost in the mail?
Each order will be sent with insured shipping and handling to prevent lost packages. If your order happens to get held at customs, lost in transit, or returned to us for any reason, we have your back! While the postal service is out of our control once your package leaves our warehouse, in cases like this, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.